Data Deletion Policy
ATI Container Services
Last Updated: March 2026
1. Purpose
ATI Container Services (“ATI”, “Company”, “we”, “our”, or “us”) respects the privacy rights of individuals and provides a structured process for users to request the deletion of their personal information in accordance with applicable United States laws.
This Data Deletion Policy explains how individuals may request deletion of their personal data and how we process such requests.
2. Scope
This Policy applies to personal information collected through:
- Our website
- Email communications
- Phone inquiries
- Service agreements
- Shipment and logistics documentation
- Customer service interactions
3. Right to Request Deletion
You may request that ATI Container Services delete personal information we have collected about you, subject to certain legal and regulatory exceptions.
We may retain information where required to:
- Complete ongoing transactions
- Fulfill contractual obligations
- Comply with federal, state, or customs regulations
- Meet tax, accounting, or recordkeeping requirements
- Detect security incidents or prevent fraud
- Exercise or defend legal claims
4. Categories of Data Subject to Deletion
Upon verified request, we may delete:
- Name
- Email address
- Phone number
- Mailing address
- Account or inquiry records
- Website usage data linked to your identity
Shipment records, customs documentation, invoices, and legally required records may be retained as required by law.
5. How to Submit a Data Deletion Request
You may submit a request using one of the following methods:
📧 Email: info@shippingati.com
📞 Phone: (786) 235-5400
📍 Mail:
ATI Container Services
11000 NW 36 Ave
Miami, FL 33167
United States
Requests must include:
- Full name
- Email address used with our services
- Phone number (if applicable)
- Description of the request
6. Facebook Login Data Deletion
If you have used Facebook Login to access any of our services, you may request deletion of your associated data through the following methods:
- Remove the application from your Facebook account by visiting the Apps and Websites section in your Facebook settings.
- Submit a deletion request by contacting us at info@shippingati.com with the subject line “Facebook Data Deletion Request.”
Once the request is received, ATI Container Services will review and process the deletion of any associated personal data in accordance with this policy and applicable laws.
7. Identity Verification
To protect your privacy and security, we may require verification of your identity before processing a deletion request. This may include confirming:
- Email ownership
- Phone verification
- Additional identifying details related to prior transactions
We reserve the right to deny requests if identity cannot be verified.
8. Response Time
We will respond to verified deletion requests within:
- 30 to 45 days, depending on the nature and complexity of the request
If additional time is required, we will notify you.
9. Data Retention Exceptions
ATI Container Services may retain certain information when necessary to:
- Comply with U.S. federal transportation and customs laws
- Satisfy financial recordkeeping requirements
- Maintain business continuity records
- Protect against fraudulent or malicious activity
Retained data will be securely stored and used only for legally permissible purposes.
10. Authorized Agents
If you submit a request through an authorized agent, we may require:
- Written authorization signed by the individual
- Proof of agent identity
- Direct verification with the individual
11. Non-Discrimination
ATI Container Services will not discriminate against individuals for exercising their data privacy rights.
12. Security of Deleted Data
Upon approved deletion:
- Data will be permanently removed from active systems where feasible
- Backup data will be deleted according to scheduled retention cycles
- Certain archival copies may remain temporarily as part of secure backup procedures
13. Changes to This Policy
We reserve the right to update this Data Deletion Policy at any time. Updates will be reflected by a revised “Last Updated” date.
14. Contact Information
For any questions regarding this Data Deletion Policy, please contact:
ATI Container Services
11000 NW 36 Ave
Miami, FL 33167
United States
📧 info@shippingati.com
📞 (786) 235-5400
Office Hours: 8:30 AM – 5:00 PM
